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Google NewsCustomer Service Employees Share 30 Encounters With Clients That Left Them Speechless  Bored PandaBarron Trump's Working 'Customer Service,' Millionaire Says  Newsweek83% of decision-makers at service organizations are increasing their AI investments  ZDNetIRS commissioner warns of worse customer service, lower tax collection if budget is cut  WGMELife on the digital edge: Evolving your customer experience  Fast CompanyWhite Paper: 2024 Customer Service Trends in the Supply Chain  FreightWavesL.L.Bean Axes Call Center Staff and Hours  RetailWireHow did customer service get so bad?  Financial TimesParloa, a conversational AI platform for customer service, raises $66M  TechCrunch

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